Our Causes

To begin your journey, please log in to our Volunteer Portal (vp.redcross.sg) to register as a volunteer or member, and sign up for available opportunities.

Watch our quick tutorial on how to navigate our SRC Volunteer Portal: https://youtu.be/Ao64T2G7KRc

We provide professional first aid coverage for a wide range of events. Our services include: 

• Qualified first aiders to provide on-site coverage 

• AED deployment 

• Operational support vehicles 

• Event medical coverage planning and advisory 

Young Hearts does not have public enrollment, as we find and enroll CYPs through referrals from local social service networks, direct on-the-ground community outreach, and internal cross-programme referrals (such as children from families who are already receiving aid from Singapore Red Cross’ Family Crisis Aid).

For new students, parents or guardians must be referred by a Social Service Agency (SSA). Upon successful referral, they will receive an enrolment link to complete the registration.

For existing students, parents or guardians will receive the enrolment link once a year (usually in November / December of the year before enrolment), for programme renewal.

Yes. All personal information and supporting documents will be handled in accordance with the Personal Data Protection Act (PDPA) and guided by professional ethics. Information will only be used for programme administration and support purposes. Media consent will also be sought prior to any form of publicity on publicly accessible platforms.

No. The Young Hearts Programme is provided free of charge to all enrolled students.

The programme provides free academic tutoring services on weekday evenings during school terms. Students also receive homework guidance and encouragement to develop good study habits in a conducive learning environment.

Parents or guardians are required to complete the registration form provided by the Young Hearts Programme. Additional information may be requested if required to support the enrolment process.

After submission:

• The registration will be reviewed.
• Additional information may be requested if required.
• Parents or guardians will be informed of the enrolment outcome and programme commencement details.

The Young Hearts Programme offers a range of services, including:

• A safe and nurturing environment outside of school hours
• Homework guidance and educational support
• Character and values education
• Life skills and social-emotional learning activities
• Excursions and educational outings
• Nutritious meals and snacks (where applicable)

Programme activities may vary depending on the needs of the students and the centre.

The programme is open to students who:

• Are between Primary 1 and Sec 4 and are studying in full-time local government or government-aided schools
• Household monthly income per person should not exceed $1500
• Children should be Living within the centres’ boundaries (Yishun & Tampines)
• Family is receiving support from a social service agency (e.g., Family Service Centre, Family Coach, social worker, school counselor, etc.)

Eligibility will be assessed on a case-by-case basis.

The programme is intended for families residing in Singapore who are experiencing financial hardship due to recent, unforeseen circumstances such as:

• Sudden loss of income
• Serious illness or hospitalization
• Death of a family member or sole breadwinner
• Family Breakdown

Eligibility will be assessed on a case-by-case basis.

Yes. Applicants receiving assistance from other agencies may still be considered. The assessment will take into account existing support to ensure assistance complements rather than duplicates available resources.

Applicants have to be referred by social service agencies, or community partners. This is to ensure that aside from the support received from FCA, the applicant is also working towards mid- to longer-term support with a primary agency.

The processing time varies depending on the complexity of the case and the completeness of the submitted documents. Urgent cases may be prioritised for assessment and assistance. However, we will strive to process each application within 14 working days.

Yes. All personal information and supporting documents will be handled in accordance with PDPA requirements and guided by professional ethics.

Applicants may be required to provide:

• NRIC or other official identification documents
• Income documents (e.g. payslips, CPF statements)
• Medical reports or hospitalization records
• Death certificate (if applicable)
• Utility bills or outstanding invoices
• Any other supporting documents relevant to the crisis

After submission:

• The application will be reviewed.
• A case assessment will be conducted.
• Additional information or documents may be requested.
• Applicants will be informed of the outcome and the type of support approved within 14 working days.

The FCA Programme provides grocery vouchers for food and essential household items. The assistance provided will depend on each family’s needs and assessment outcomes.

Applicants have to be referred by social service agencies or community partners.

You may be eligible if your family meets all of the following:

• Must have formal arrears (only HDB, Utilities, S&CC, school fees and medical fees)
• At least one family member must be employed continuously in a full-time capacity for at least one year
• Administratively compliant with submission of relevant documentation monthly

Yes. The cash assistance is meant to help you make progress on arrears and savings, so at least 80% of it must be allocated to those goals. Grocery vouchers can only be used for food, groceries, and essential household items. You will also need to submit relevant documents (e.g. proof of payments or savings) monthly to show how the assistance is being used.

Yes. Applicants receiving assistance from other agencies will still be considered.

Applicants have to be referred by social service agencies or recognised community partners.

This is to ensure greater wraparound support for S³ families in the journey toward greater financial confidence and longer term stability.

Staying administratively compliant, including submitting required documents monthly, is part of the eligibility criteria, so missing this may affect your continued participation in the programme. If your employment, income, or arrears situation changes significantly during the programme, you should inform your case worker as soon as possible.

Eligible families receive:

• Monthly cash assistance, that must go towards clearing formal arrears and/or building savings
• Monthly supermarket vouchers, to further support daily expenses

Only formal arrears are counted towards the eligibility criteria, specifically: HDB arrears, utilities, Service & Conservancy Charges, school fees, and medical fees.

Informal arrears (e.g. money owed to moneylenders, family, or friends) do not count towards the formal arrears eligibility range. 

The Steady Steps Scheme (S³) is a programme that supports working families who remain financially vulnerable due to arrears & limited savings despite having regular employment. Combining targeted financial assistance with wraparound support, accountability & structured goal-setting, S³ helps families build sustainable financial habits, clear debts & strengthen their capacity for stability & self-reliance.

Programme and transport fees (where applicable) are charged based on government subsidies, in accordance with the Ministry of Social and Family Development’s household means testing (HOMES) and the Client Assessment Form-Revised (CAF) tier. 

Financial assistance may be available and will be assessed on a case-by-case basis. For more information, please contact us at 6262 4062.

For information on current vacancies at the Singapore Red Cross Day Activity Centre (DAC), please contact us at 6262 4062. Our team will be happy to assist you and provide the latest updates on availability.

Yes, you may contact us at 6262 4062 to arrange a visit to the centre. Our team will be happy to schedule a suitable time for you to learn more about our facilities and programmes.

Yes, We offer both part-time and full-time programmes to meet different care needs. Part-time programmes allow clients to attend the Day Activity Centre on selected days each week, while full-time programmes run from Monday to Friday. Placement is subject to programme and transport availability (where applicable).

You can sign up as a volunteer through our Volunteer Portal at https://volunteer.redcross.sg/. Further details on available opportunities and the registration process can be found on the website.

All applications are submitted through SG Enable website (SG Enable website). If the person with disabilities is currently receiving services from a hospital or social service agency, you may approach your social worker or case manager for assistance. For more information on the application process and required documents, please visit the SG Enable website.

There is no formal dress code. Clients are encouraged to dress comfortably, and may wear long pants or additional layers if they feel cold.

Yes, transport services are available through our appointed external provider. This service caters to clients residing in the western region and areas within a 10km radius of the centre.

Please refer to our admission criteria here for detailed information on eligibility requirements. For further clarification or assistance, feel free to contact us directly.

The Singapore Red Cross Day Activity Centre for the Disabled (DAC) is a community-based facility that provides structured day care services for individuals with intellectual and/or physical disabilities. The centre offers a supportive and inclusive environment where clients can participate in meaningful activities designed to enhance their independence, social skills, and overall quality of life.

Lunch and afternoon tea are provided for clients as part of the daily programme. All meals are halal-certified and we accommodate different dietary requirements based on advice from family members and medical professionals.

The DAC’s dedicated team of care professionals and therapists delivers a range of programmes designed to support clients’ physical, emotional, and social well-being. Through structured daily activities, clients are guided in developing essential life skills, including daily routines and community living competencies. 

The centre also offers meaningful therapeutic programmes aimed at stimulating physical, cognitive, social, and recreational abilities. In addition, clients have opportunities to participate in group outings that encourage social interaction and community engagement. 

These programmes not only enrich the lives of clients but also provide family members with peace of mind, knowing that their loved ones are in a safe, supportive and nurturing environment.

Please seek advice from the social worker before bringing any food or drinks. Requests will be considered on a case-by-case basis, taking into account the resident’s and client’s dietary and care needs.

Yes. We encourage family and friends to visit regularly to keep in touch with our residents, and to maintain their social connections and family bonds.

Method 1: Please apply via SG Enable.

Method 2: If the person with disabilities is receiving services from social service agencies, hospitals, or polyclinics, please approach the case manager, social worker, or hospital medical social worker to facilitate the application. 

Method 3: Contact us at [email protected] or call us at 6762 1029. 

RCHD is for persons with disabilities with inadequate social support, as they do not have caregivers or have caregivers who can no longer care for them, while the DAC is a day centre for persons with disabilities who are still under the care of their caregivers or next of kin. 

Family members or next-of-kin will need to settle the out-of-pocket medical bills for the resident (after deduction from government subsidies if applicable). 

Singapore Red Cross generally does not accept ad hoc in-kind donations for international disaster responses due to logistical considerations.

Monetary donations enable humanitarian partners to procure the most urgently needed items locally or regionally, allowing assistance to reach affected communities more quickly and efficiently.

To ensure humanitarian assistance can be delivered effectively and based on operational needs, SRC is generally unable to allocate donations to specific groups, locations or items within the affected area.

Funds raised support humanitarian relief and recovery based on needs assessments by local humanitarian partners on the ground, including the Red Cross and Red Crescent movement. Assistance may include emergency relief, healthcare, shelter, WASH, livelihood recovery and other humanitarian needs. Any surplus funds remaining after three years may be used to support other disaster responses or sustain SRC’s humanitarian programmes.

Administrative fees are charged at 5 percent of the total amount collected (first S$5 million). Thereafter, the admin fees will fall between 2 percent to 1 percent for amounts collected above the first S$5 million.

In the event that donations exceed the expenses incurred by Singapore Red Cross in this specific disaster response, any surplus or unspent money, after three years from the date of inception of the fund, can be used to prepare for and serve communities affected by other disasters or may be used to complement or to sustain projects undertaken by SRC in helping the vulnerable in areas affected by disasters.

Our appeal webpage will have the latest information on available donation methods on each appeal. You can make a donation through the Singapore Red Cross website, Giving.sg, DeeDa, PayNow or other official donation channels announced for each appeal.

Individuals interested in future overseas humanitarian deployments may sign up for Singapore Red Cross’ Overseas Disaster Deployment Training (ODDT) programme at https://redcross.sg/get-trained.html to be considered as part of a trained volunteer pool, subject to operational requirements, availability and deployment needs.

Singapore Red Cross works through trusted humanitarian partners, including Red Cross and Red Crescent Movement partners, to support relief and recovery efforts based on assessed humanitarian needs. Assistance is delivered in accordance with humanitarian principles and established governance and accountability mechanisms.

Funds raised will support SRC’s relief and recovery efforts based on the most urgent and evolving needs of affected communities. This may include relief supplies, emergency medical services, water, sanitation and hygiene (WASH), livelihood recovery, and other humanitarian needs identified through ground assessments. Where needed, SRC will also support longer-term recovery alongside humanitarian partners.

Individual and corporate donors can receive 100% tax deductions for overseas cash donations to fundraising appeals that qualify for the Overseas Humanitarian Assistance Tax Deduction Scheme (OHAS).

Singapore Red Cross generally does not accept ad hoc in-kind donations for international disaster responses due to logistical considerations.

Monetary donations enable humanitarian partners to procure the most urgently needed items locally or regionally, allowing assistance to reach affected communities more quickly and efficiently.

To ensure humanitarian assistance can be delivered effectively and based on operational needs, SRC is generally unable to allocate donations to specific groups, locations or items within the affected area.

Funds raised support humanitarian relief and recovery based on needs assessments by local humanitarian partners on the ground, including the Red Cross and Red Crescent movement. Assistance may include emergency relief, healthcare, shelter, WASH, livelihood recovery and other humanitarian needs. Any surplus funds remaining after three years may be used to support other disaster responses or sustain SRC’s humanitarian programmes.

Administrative fees are charged at 5 percent of the total amount collected (first S$5 million). Thereafter, the admin fees will fall between 2 percent to 1 percent for amounts collected above the first S$5 million.

In the event that donations exceed the expenses incurred by Singapore Red Cross in this specific disaster response, any surplus or unspent money, after three years from the date of inception of the fund, can be used to prepare for and serve communities affected by other disasters or may be used to complement or to sustain projects undertaken by SRC in helping the vulnerable in areas affected by disasters.

Our appeal webpage will have the latest information on available donation methods on each appeal. You can make a donation through the Singapore Red Cross website, Giving.sg, DeeDa, PayNow or other official donation channels announced for each appeal.

Whether you are an individual or an organisation, there are many ways to engage with CoEPP, including volunteering, participating in knowledge-sharing events, forming partnerships, contributing to research, and supporting other preparedness initiatives.

To learn more or explore opportunities for collaboration, please reach out through the CoEPP microsite.

Individuals interested in future overseas humanitarian deployments may sign up for Singapore Red Cross’ Overseas Disaster Deployment Training (ODDT) programme at https://redcross.sg/get-trained.html to be considered as part of a trained volunteer pool, subject to operational requirements, availability and deployment needs.

Registration opens ahead of each conference through Singapore Red Cross’ official event page. Please refer to the registration page for event details and registration instructions.

For further enquiries, please contact the event organising team using the contact details provided on the registration page.

Singapore Red Cross works through trusted humanitarian partners, including Red Cross and Red Crescent Movement partners, to support relief and recovery efforts based on assessed humanitarian needs. Assistance is delivered in accordance with humanitarian principles and established governance and accountability mechanisms.

Registration details, including whether the conference is complimentary or ticketed, will be announced on the event registration page and SRC socials each year.

The Centre of Excellence for Pandemic Preparedness (CoEPP), hosted by the Singapore Red Cross and regionally owned by Southeast Asian Red Cross and Red Crescent National Societies, strengthens pandemic preparedness through capacity building, research, knowledge exchange and regional collaboration. It works with National Societies, governments, academia and humanitarian partners to enhance preparedness efforts.

The Singapore Red Cross Humanitarian Conference is an annual event that brings together humanitarian practitioners, experts, partners and members of the public to explore emerging humanitarian issues, share knowledge and strengthen collaboration.

Individual and corporate donors can receive 100% tax deductions for overseas cash donations to fundraising appeals that qualify for the Overseas Humanitarian Assistance Tax Deduction Scheme (OHAS).