Frequently Asked Questions About Our Training Courses
Please refer to the list below for course accreditation information.
Accredited Courses:
- All Standard First Aid, Child First Aid, CPR+AED and Basic Cardiac Life Support (BCLS+AED) and Instructor Courses:
- Accredited by the Singapore Resuscitation and First Aid Council (SRFAC).
- Occupational First Aid Courses:
- Certified ISO 29993: 2017 by SOCOTEC Certification Singapore (SCS), accredited by the Singapore Accreditation Council (SAC) for the OFAC. The CPR(HO)+AED is accredited by the Singapore Resuscitation and First Aid Council (SRFAC).
General Workshops are awarded by the Singapore Red Cross Academy.
We provide refresher courses for:
- BCLS+AED
- Standard First Aid (SFA)*
- Child First Aid (CFA)*
- Occupational First Aid (OFAC)*
Provider certificates are eligible for renewal as refresher courses, 3 months before or 3 months after the stated expiry date on the certificate.
You can register for the course of your choice here.
An acknowledgement email will be sent to you upon registration.
A confirmation email will be sent to you 2 weeks before the start of course.
An invoice will be sent to you 1 week before the start of course. You may follow the payment instructions if SkillsFuture is eligible for use.
Yes, we can provide the class at your premises with a minimum of 8 participants. Kindly drop us an email to find out more.
Based on SRFAC guidelines as of 31st March 2023, there are:
1 Instructor: 1 Manikin: 4 Learners or 1 Seasoned Instructor: 2 Manikins : 6 Learners for our accredited courses such as Standard First Aid, Child First Aid and Occupational First Aid.
We do sell First Aid Kits at our SRCA Office. Prices range from $5 for a mini-First Aid Kit, $35 for a Standard First Aid Kit and up to $60 for a fully equipped First Aid Box. Free delivery for orders above $500.
Do check with our team by dropping us an email.
We do not offer the replenishment of First Aid Kit Items.
We do not sell AEDs, however we may refer you to our partner who distributes ZOLL AEDs.
For Operational AEDs: ARC GROUP ASIA
Please call: 98266161 (Miss Lee)
Email: safety@arcgroup.asia
Yes we do sell training AEDs. They are sold at 250 SGD each before GST.
Yes we do rent out training equipment based on availability.
Do check with our colleagues by emailing academy@redcross.sg.
Replacement of a card certificate is chargeable at $20 (Before GST). You may email us at academy@redcross.sg to arrange for collection at the training center nearest to you.
Trainees will receive a credit card-sized certificate on the day of assessment upon attaining Competent/Successful Completion of the First Aid and Life Support courses. An electronic Certificate of Attendance may be issued upon request for those who may require.
- Cancellation/deferment of course must be made in writing via email to academy@redcross.sg or respective location manager in-charge at least 8 calendar days BEFORE the course start date.
- An administrative fee of $40 (Before GST) will be charged for a late deferment request.
- The full fee will be charged for late cancellation or absence.
- A request to transfer a training slot to another participant MUST BE MADE in writing AT LEAST 24 hours BEFORE the course start date.
- Late requests will not be accepted and will be treated as absenteeism.
- A valid Medical Certificate is required to reschedule training dates at no additional cost
- Requests must be made within 5 calendar days AFTER the course date
- 100% attendance is compulsory to sit for the test
- Absenteeism or lateness without a valid Medical documentation will be marked as absent.
- Trainees with pre-existing heart and lung conditions or knee, spinal and joint injuries are advised to seek doctor’s clearance to perform CPR
- Red Cross bears no responsibility for any injuries sustained during the course
- Pregnant ladies are highly discouraged from performing CPR and will need to sign the indemnity form to attend the course
- Red Cross bears no responsibility for any injuries sustained during the course
Frequently Asked Questions About Payment And Invoicing
Payment Methods
Participants can opt for a variety of payment methods. In the event you wish to opt for a payment method other than VISA/MASTERCARD, please do the following:
- Register for the course that you are applying for on our website.
- Click “Register and Pay Online” and we will receive the registration information in our system.
- You will be directed to the online payment page.
- Email us at academy@redcross.sg with your registration information and preferred mode of payment.
VISA/MASTERCARD
When you register for the course online, you will be automatically redirected to make the payment online. This is highly recommended as it is convenient for you to do so.
Bank Transfer
In the event you are unable to make payment via VISA/MASTERCARD, you can also opt to do an online bank transfer of the payment amount directly to us. Do email us at academy@redcross.sg for our bank details to facilitate the transfer.
Cheque
For Payment via cheque. Please cross the cheque to Singapore Red Cross Society.
NETS
Over-the-Counter.
We are able to submit e-Invoices to your organisation or school via Vendors@Gov.
To do so:
- Register for the course that you are applying for on our website.
- Click “Register and Pay Online” and we will receive the registration information in our system.
- You will be directed to the payment page.
- Email us at academy@redcross.sg with the following information to request for the e-Invoice to be submitted:
- Organisation:
- Department:
- Sub-Business Code:
- Attention to:
- Register for the course that you are applying for on our website.
- Click “Register and Pay Online” and we will receive the registration information in our system.
- You will be directed to the payment page.
- Email us at academy@redcross.sg with the following information to request for a direct invoice:
- Company Name as per UEN:
- Company UEN:
- Names of participants that you have registered for the course:
- Indicate if you are applying for SSG Funding for the participants. If you are, please proceed to submit the SSG Funding application and inform us when you have done so.
- Any other invoicing instructions:
- SRCA will follow-up with an Invoice. If you have applied for SSG Funding for your participants, the Invoice sent will reflect the balance payable after factoring in the participants’ funding amounts.
Frequently Asked Questions About Funding And Grants
Yes, the following fundings are available:
- SkillsFuture Credit (for Individuals)
- Skills Development Funding (for Individuals & Companies)
Courses with above fundings:
- Basic First Aid+AED (CERT)
- Standard First Aid / Refresher Standard First Aid
- Occupational First Aid Course / Refresher OFA
- Child First Aid Course / Refresher CFA
- Basic Cardiac Life Support+AED Provider Course
- CPR+AED Instructor Course
- BCLS+AED Instructor Course
- SFA Instructor Course
Funding is for Singaporeans and PRs who are first timers attending the course. Funding is up to 70%.
SkillsFuture Credits may be used to offset the course fees.
Skillsfuture Singapore (SSG) Help Center: 6785 5785
SkillsFuture Credits
All Singaporeans aged 25 and above received an opening credit of S$500 from January 2016. Your credits will not expire and the government will provide periodic top-ups, so you may accumulate your credits.
All eligible Singaporeans will be able to access their SkillsFuture Credit account via: www.skillsfuture.sg/credit
Skills Development Funding for Individuals
Singapore Red Cross Academy (Training provider) will advise you about the subsidised course fee and the amount you need to pay. This will depend on your eligibility and the course selected.
Criteria for funding:
- are a Singapore Citizen or Permanent Resident
- are aged 21 years or older*
- are doing a SSG-supported certifiable course using the nett fee payment mode
- have attended at least 75% of the course
- have completed and passed all examinations and assessments
Skills Development Funding for Companies
Companies may apply for training grants (course fee and/or absentee payroll) from SSG through: https://www.skillsconnect.gov.sg/sop/portal/
The training grant applications must be submitted no later than 30 days after course start date. Otherwise, the application will be automatically rejected by SSG. Please also ensure that your GIRO account is verified by SSG before you apply for training grant.
Singapore Red Cross Academy (Training provider) will be billing your company nett course fees.
Yes, this option is only available for Individuals and not for company sponsored trainees.
Individuals
- Apply for course
- Await confirmation email from Singapore Red Cross Academy (usually 1 week before start of course)
- Singapore Red Cross Academy will verify Skills Development Funding for Individuals from SSG and update trainees on the balance amount for course fees via email (if funding is available)
- Trainees can choose to tap on their SkillsFuture Credit to offset the balance amount of course fees.
- Apply for SkillFuture Credit here
-
- Search for our course
- Login with Singpass
- Create SkillsFuture Claim
- Submit Claim
- Screenshot claim approval with claim ID and email to academy@redcross.sg or respective location manager of your submission
Company-Sponsored Trainees
- Apply for course
- Create Training Grant in SSG Skillsconnect and submit. A training grant number will be generated upon submission (i.e TG-2019-XXXXXX)
- Training Grant must be submitted not more than 30 days from the course start date.
- Invoice with nett fee will be billed to company upon completion of course
Frequently Asked Questions About Our Training Locations
SRCA is located at the following locations:
- SRC Academy @ Red Cross House, 15 Penang Lane Singapore 238486
(Dhoby Ghaut MRT Station Exit B) - SRC Academy @ Atrium, 60A Orchard Rd, Level 4M Tower 1 #04-02, Singapore 238890 (Dhoby Ghaut MRT Station Exit F)
- SRC Academy @ Woods Square, 12 Woodlands Square, #14-62/63/64/65 Woods Square Tower 1, Singapore 737715 (Woodlands MRT Station Exit A)
- SRC Academy @ Ubi SDG Centre, 26 Ubi Road 4, The Besco Building, Level 3, Singapore 408613 (Ubi MRT Station Exit B)
- SRC Academy @ Westgate, 1 Gateway Drive #10-06, Singapore 608531
(Jurong East MRT Station Exit D) - SRC Academy @ Tanjong Pagar MRT, 120 Maxwell Rd, B1-41/42/43/44/45/17A MRT Station, Singapore 069119 (Tanjong Pagar Exit A)
- SRC Academy @ Our Tampines Hub, 1 Tampines Walk, #02-06, Singapore 528523
- SRC Academy @ Red Cross Campsite, 62 Jalan Khairuddin, Singapore 457524
Frequently Asked Questions about Instructorship
Applicants would require to possess and/or submit the following items:
Mandatory requirements to teach First Aid or BCLS+AED Courses:
- Personal Details
- 18 years old and above
- Have no mental or physical illness/conditions that hinders effective training
- Able to communicate effectively in English language for class facilitation purposes. Ability to communicate in other languages is a bonus
- Latest Resume with highest education qualification certificate and below certificates scanned for verification purposes
- Not registered as an Instructor with more than 3 SRFAC-registered Training Centres
- Experience and Skills
2.1 Minimum 5-years experience in any of the following:- Paramedic Level III OR
- Practising in the nursing industry OR
- Teaching/instructional experiences in related Workplace Safety & Health topics or Life Support Courses
- Providing First Aid OR
- Adult or Youth training
- Knowledge
3.1 Demonstrate knowledge on first aid & life support
Knowledge in coaching, mentoring and nursing is a bonus
3.2 Demonstrate knowledge in one of the following:- Healthcare sector OR
- Red Cross and Red Crescent Movement
- Training
4.1 Pre-requisite courses:- WSQ Advanced Certificate in Training and Assessment (ACTA) OR
- Advanced Certificate in Learning and Performance (ACLP)
- Certificate of Attendance in Code of Ethics workshop accredited by the Ministry of Manpower (MOM)
- Valid Occupational First Aid Provider Certificate (MOM) OR
- Valid Standard First Aid Provider Certificate (SRFAC) OR
- Valid Child First AId Provider Certificate (SRFAC)
- Valid BCLS+AED Instructor Certificate (SRFAC)
- First Aid Train-The-Trainer certificate (Red Cross) OR
- Higher First Aid with MOI (St John) OR
- SAF/SCDF Medic Instructor (with relevant MOI qualification) OR
- Nursing Educator (with relevant MOI qualification)
- Academic training in coaching, mentoring, nursing or education/teaching
- WSQ Diploma in Adult and Continuing Education (DACE)
https://docs.google.com/forms/d/e/1FAIpQLSfxmssnNR7bkiD7HjPFLb_AajnjUCfRnrTX9gXaC1krGKVMfQ/viewform
It is the prerogative of Approved Training Organisations (ATOs) hiring managers to clarify your qualifications before engaging you to conduct lessons.
In order to be a OFA trainer, you will be required to possess the following qualifications based on MOM qualifications:
- Possess either the Red Cross Train-The-Trainer (OFA Instructor Course) or St John Higher First Aid Certification with BCLS+AED Instructor Certificate.
- Possess minimum ACLP / ACTA.
- Attend the SISO Academy's Code of Ethics.
For more information please refer to the OFA Instructor Course Information for details.
The OFA Instructor Certificate cannot be used to conduct SRFAC Standard First Aid Course from 1st August 2021. Please register for the Standard First Aid Instructor Course if you are interested.
Since SRFAC introduced the SRFAC SFA Instructor Course in June 2021, new aspiring instructors are no longer able to conduct both SRFAC SFA and MOM OFAC due to different agencies' qualifications. For more information please refer to the SFA Instructor Course Information for details.
The SFA Instructor Certificate cannot be used to conduct MOM Occupational First Aid Course from 1st August 2021. Please register for the Occupational First Aid Instructor Course if you are interested.
You cannot acquire a MOM OFA instructor license to teach SRFAC SFA courses as well or vice-versa as a New First Aid Instructor.
For Chief Instructor (CI) matters, please refer to SRFAC Instructor guidelines as attached by SRFAC, not by the Red Cross. For any further queries, please email the relevant agency.
However, 4 years of relevant training is teaching SRFAC basic courses such as SRFAC's CPR+AED or SRFAC's BCLS+AED, not certified/responding at a provider level e.g First Aider / WSHO. For SRFAC CI appointment it is based on your years of teaching SRFAC courses to meet its eligibility and recommendation, while appointment is by the SRFAC. There are no such SRFAC CI certification courses conducted by SRFAC as CI is by appointment-based.