Psychosocial Support

Disasters and conflicts can leave a severe psychosocial impact on individuals and communities. Early psychosocial support is important to help affected persons cope with tragedies.

Singapore Red Cross Academy provides training to help heal psychological wounds and rebuild social structures in affected individuals and communities after emergencies. Graduates of Psychosocial Support courses will be fully adept at planning activities that can reduce psychosocial vulnerabilities, and ultimately enhance community resilience.

Psychological First Aid

Psychological First Aid (PFA) for Caregivers equips participants to support people in emotional distress, especially in caregiving contexts. It covers mental health basics, common stress responses, and the PFA framework, with practice scenarios to build confidence in applying techniques sensitively at home or in professional roles.

Who should attend:

  • Family members caring for elderly, persons with disabilities, or those with chronic conditions
  • Domestic helpers or live-in caregivers
  • Volunteers and professionals supporting caregiving communities

Learning Units

  1. Introduction to Mental Health – with caregiving examples
  2. Understanding Crisis and Stress – caregiving-related case studies
  3. Self-Care and Social Support – emphasising caregiver burnout, isolation, and emotional load
  4. Introduction to Psychological First Aid – adapted for caregiving scenarios

Learning Outcomes:
By the end of this course, caregivers will be able to:

  • Understand mental health within the caregiving role
  • Recognise signs of stress and emotional distress in themselves and those they support
  • Practise self-care and build a support network to sustain their caregiving journey
  • Apply the Prepare–Look–Listen–Link PFA model to respond appropriately to distress in caregiving contexts
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PFA for Caregivers
Full Fee: $163.50 (incl. of 9% GST)

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Funding / Offsets:
Eligible participants may use the AIC Caregivers Training Grant (CTG). Singaporeans can also offset fees using SkillsFuture Credit (aged 25+).
Download CTG Application Form here.

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Duration: 6.5 hrs (1 day)

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Psychological First Aid+ (PFA+) is a beginner-level course designed to equip participants with essential skills to support individuals experiencing emotional distress. It serves as an enhanced alternative to our standard Psychological First Aid (PFA) course, offering the same foundational competencies while diving deeper into mental health literacy, stress management, and self-care practices.

PFA+ features expanded content, more interactive learning experiences, and scenario-based assessments to reinforce practical application. It is ideal for learners who prefer a more comprehensive and hands-on approach to building confidence and competence in providing support during emotional crises.

Learners may choose to begin their learning journey with either PFA or PFA+, both of which serve as a suitable prerequisite before progressing to Advanced Psychological First Aid (APFA).

To be eligible for certification under PFA+, learners must successfully complete all required assessments.

This course is eligible for SkillsFuture Credit and SSG funding.

Psychological First Aid+ (PFA+) – TGS-2025053990
Full Fee: $272.50 (incl. of 9% GST)

 

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Subsidised Fee:

From $97.50 (incl. of 9% GST) after 70% SkillsFuture Subsidy*
View more course fee funding details
*Eligible for Singapore Citizens, PRs, and LTVP+ holders.
Fees may be further offset by SkillsFuture Credit (aged 25+).

Application for SkillsFuture Credit must be submitted 14 days before the course start date.
Find out how to claim.

18 hrs (2 days) – including 1-hour assessment on Day 2

The Advanced Psychological First Aid (APFA) is designed for individuals who have completed the basic Psychological First Aid (PFA) or PFA+ training and are seeking to deepen their crisis response capabilities. This course builds on the foundational knowledge, introducing advanced techniques to navigate complex emotional reactions, support individuals experiencing grief and trauma, and maintain self-care as a PFA provider.

Through interactive discussions, roleplay simulations, and guided self-reflection, participants will strengthen their ability to deliver structured, empathetic psychological support in high-stress environments. The training emphasizes real-world application, preparing learners to respond effectively in diverse crisis scenarios. As part of a continuous learning pathway, this course is ideal for those looking to expand their skills in mental health support and further their professional development in helping roles.

Full Fee: $327.00 (incl. of 9% GST)

 

14 hr (2 days)

The Advanced Psychological First Aid for Caregivers course is designed for individuals who are providing direct, ongoing care to family members, friends, or clients in distress or crisis. While it builds on the foundational PFA skills, the course adapts techniques for the unique emotional, relational, and practical challenges faced by caregivers especially when balancing their own well-being with the needs of those they support.

Through interactive discussions, real-life caregiver scenarios, and guided reflection, participants will deepen their ability to provide empathetic, effective psychological support in high-stress caregiving situations, such as supporting someone with chronic illness, disability, dementia, or post-crisis recovery. The course places strong emphasis on boundary-setting, preventing caregiver burnout, and fostering resilience over the long term.


Learning Units
  • Learning Unit 1: Understanding Complex Reactions in Caregiving Contexts
    Adaptation from standard APFA: Focuses on recognising complex emotional and psychological reactions not only in the affected person, but also in the caregiver. Includes how prolonged exposure to distress impacts both parties.
  • Learning Unit 2: Navigating Grief and Loss as a Caregiver
    Adaptation: Covers anticipatory grief, ambiguous loss, and prolonged grief, which are common in long-term care situations (e.g., dementia, terminal illness). Provides strategies for sustaining emotional presence without becoming emotionally overwhelmed.
  • Learning Unit 3: Self-Care and Boundaries for Caregivers
    Adaptation: Expands on burnout and compassion fatigue with a caregiver-specific lens, including cultural and family expectations, guilt management, and strategies for securing social support and respite care.
Learning Outcomes: 
By the end of this course, caregivers will be able to:
  • Identify and manage complex emotional responses in both the care recipient and themselves
  • Apply tailored PFA techniques to provide compassionate support through various forms of grief and loss in caregiving contexts
  • Develop and maintain realistic self-care plans to prevent burnout, compassion fatigue, and role strain
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Full Fee: $327.00 (incl. of 9% GST)

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Course fees may be further offset by the AIC Caregivers Training Grant (CTG). Singaporean caregivers can also use SkillsFuture Credit to co-pay.

Learn more about CTG eligibility and claims here.

Download CTG Application Form here.

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14 hr (2 days)

REGISTER NOW

Psychological First Aid with Be A Samaritan is a specialized course that combines the core principles of Psychological First Aid (PFA) with essential suicide prevention skills. Developed in partnership with the Samaritans of Singapore (SOS), this course equips participants with the knowledge and confidence to support individuals experiencing emotional distress, life crises, or suicidal thoughts—whether at home, in the community, or the workplace.

Through interactive discussions, scenario-based learning, and guided role-play, participants will have the opportunity to apply their skills in a safe, supportive environment.

This course is ideal for frontline volunteers, caregivers, educators, HR professionals, and anyone in a helping role who wishes to strengthen their ability to be present, supportive, and effective when someone is at their most vulnerable.

$200 (before GST)

 

8 hrs

Red Cross Academy & Singapore Poly Course (Up to 90% Subsidy Available)

Inclusive Leadership: Cultivating Workplace Wellness is a comprehensive 27-hour training programme developed in collaboration with Singapore Polytechnic and the Centre for Psychosocial Support. It is designed to empower professionals with the insights and tools needed to champion mental well-being, inclusivity, and resilience within their organisations.

Suitable for leaders, managers, and workplace wellness advocates across sectors, the course blends evidence-informed content with practical strategies to drive positive change at both individual and organisational levels.

Structured through a combination of asynchronous self-paced learning, instructor-led sessions, and a final assessment, the programme offers the flexibility of digital access with the depth of facilitated engagement.

Learners will engage in interactive discussions, applied role-plays, and real-world case studies that mirror the complexities of workplace dynamics. By the end of the course, participants will be equipped to lead inclusive wellness initiatives and contribute to a workplace culture rooted in empathy, equity, and sustainable well-being.

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Full Fee: $1,471.50 (incl. of 9% GST)

 

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Subsidised Fee: From $171.45 (incl. of 9% GST) after 90% SkillsFuture Subsidy*

View more course fee funding details
*Eligible only for Singapore Citizens, Permanent Residents, and Long-Term Visit Pass Plus (LTVP+) holders.
Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above.

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27 hrs ( 3 days)

In collaboration with Singapore Polytechnic, this course equips participants with strategies to build and strengthen social networks, promote inclusivity, and develop sustainable crisis management plans. Through interactive workshops, case studies, and practical scenarios, participants will be empowered to drive impactful community engagement and resilient crisis response initiatives.

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Full Fee: $1,471.50 (incl. of 9% GST)

 

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Subsidised Fee: From $171.45 (incl. of 9% GST) after 90% SkillsFuture Subsidy*

View more course fee funding details

*Eligible only for Singapore Citizens, Permanent Residents, and Long-Term Visit Pass Plus (LTVP+) holders.

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above.

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2.5 days

Psychosocial Support

The Psychosocial Support for Workplace Safety and Health Officers (WSHOs) course is specially tailored to equip WSH professionals with the psychological tools and practical strategies to support colleagues affected by workplace stress, incidents, or crises. Aligned with international best practices, this training empowers WSHOs to go beyond physical safety and foster a more holistic approach to workplace well-being. Rooted in the World Health Organization (WHO) framework and endorsed by the Danish Red Cross with support from the IFRC Reference Centre for Psychosocial Support, the course focuses on building WSHOs’ confidence to respond calmly and compassionately in high-stress situations. The course combines interactive discussions, case study analysis, and role-play simulations, enabling learners to build confidence in responding to both acute and ongoing mental health needs among workers.

This program marks an important shift toward mental wellness as part of occupational safety and is ideal for WSHOs, supervisors, and those involved in emergency response or incident reporting roles.

Eligible for 2 SDU Points

 $150

 

6.5 hr (1 day)

The Advanced Psychosocial Support for Workplace Safety and Health Officers (WSHOs) is an intensive, hands-on course designed to enhance the psychosocial intervention capabilities of WSH professionals who are already familiar with basic psychological first aid or psychosocial support principles. It provides advanced tools and frameworks to respond to complex workplace incidents, prolonged stress, trauma, and crisis recovery, strengthening the mental well-being component of occupational safety.

This course builds upon international best practices and is based on the World Health Organization’s guidelines. It is endorsed by the Danish Red Cross, with support from the IFRC Reference Centre for Psychosocial Support, ensuring a globally informed and locally relevant training experience. This training is ideal for WSHOs, safety leaders, HR personnel, and crisis response teams who wish to take a proactive role in embedding psychosocial resilience within safety frameworks.

Eligible for 6 SDU points

 $300

 

14 hr

Mental Well-being & Resilience

The Befriender Skills course is a foundational training designed for individuals who wish to support others through empathetic listening, meaningful connection, and respectful boundaries. Ideal for volunteers, community caregivers, and those in helping roles.

Learners will explore the principles of trust-building, active listening, and emotional validation, gaining practical tools to respond with empathy while maintaining appropriate boundaries. The course also introduces the various forms of befriending, their importance in community settings, and the types of support available to enhance the befriender’s own well-being.

Through guided discussions, small-group activities, and structured role-play scenarios, learners will have the opportunity to practise befriending techniques in a safe and supportive environment. By the end of the course, participants will be equipped to offer compassionate peer support and navigate befriending relationships with greater confidence and care.

$120

 

4 hr (0.5 day)

The Resilience Skills for Everyday Life course is designed to help individuals build the psychological and emotional strength needed to face life’s everyday challenges. This highly practical and reflective course empowers participants to take charge of their well-being by understanding stress, adversity, and how to bounce back with greater self-awareness and purpose. A key component of the course is the creation of a personalized Resilience Plan, where participants will assess their current stressors and outline tailored strategies to strengthen their capacity to navigate life’s ups and downs.

Interactive discussions, scenario-based group work, and guided reflection activities make this course both engaging and empowering. It is ideal for individuals seeking to cultivate greater emotional strength and balance in their personal and professional lives.

$120

 

4 hr (0.5 day)

The Mental Well-being at Workplace course is designed to empower employees, team leads, and HR professionals with the practical skills and knowledge to create and sustain mentally healthy work environments. Building on key principles of psychological safety and organizational well-being, this course focuses on real-world challenges that affect workplace mental health and provides structured strategies to address them.

Learners will explore common stressors in the workplace, learn to identify signs of distress in colleagues, and apply techniques to foster a culture of support and psychological resilience. The course features the Ministry of Manpower’s Playbook on Workplace Mental Well-being, guiding participants through a six-step framework for implementing actionable well-being initiatives within their own teams or departments.

Through a blend of facilitated discussions, scenario-based learning, and group activities, learners will collaboratively develop a practical mental well-being initiative tailored to their organizational context. This course is ideal for those who are committed to promoting a healthier, more empathetic workplace and are looking to take actionable steps towards sustained mental wellness at work.

$120

 

4 hr (0.5 day)

The Mental Health Literacy course is an essential foundational training for adults seeking to better understand mental health, reduce stigma, and support themselves and others in times of emotional distress. Designed for the general public, community leaders, volunteers, and workplace staff.

Learners will learn to distinguish between mental health states and disorders, explore stress management strategies, and recognize the signs and symptoms of mental health illnesses. The course also emphasizes communication techniques to support those experiencing distress, while also promoting psychological safety in everyday environments.

Grounded in local data and supported by case-based discussions and role-play practice, this course helps participants address stigma, foster understanding, and identify the right support channels, including national and community mental health resources. Through hands-on learning and reflective dialogue, learners will leave equipped to contribute to a more mentally healthy and inclusive society.

$200

 

8 hr (1 day)