We are looking for exceptional individuals who share our vision of Serving Humanity, Saving Lives to join us!

Senior Project Coordinator
Partnerships & Development Department

JOB PURPOSE

Assist the Partnerships and Development - Social Enterprises , Senior Executive to plan, organise, monitor and coordinate successful implementations of fund raising events and Singapore Red Cross social enterprise activities specifically with regards to the Thrift Shop programme.

PRINCIPAL ACCOUNTABILITIES

1. Operations
• Assist Senior Executive to manage the PD - Social Enterprises and Thrift Shop inventory.
• Handle administrative work pertaining to Shop@Red Cross
• Upkeep the store room.
• Assist the Senior Executive in fundraising projects.
• Assist the Senior Executive in 3rd party fundraising projects.
• Assist in donation appeals for overseas relief when necessary.
• Assist in PD Department functions and work activities when required

2. Donor-in-kind Management
• Provide support to the corporate partners for fundraising projects as advised by Senior Executive.
• Coordinate with HR and MVD for logistical and volunteer support.
• Coordinate with Fundraising Executives for fundraising projects.

3. Product Enhancement and Innovation
• Seek to understand donors’ expectations and requirements and in close consultation with the Senior Executive and Volunteer Development, develop an action plan to enhance existing procedures and identify new systems to enhance and improve the existing procedures.

4. Events and Exhibitions Management
• Provide assistance in the staging of Events and/or Exhibitions including all necessary logistics and manpower support to achieve ensure successful execution of events.

5. Shop@Red Cross+ and All SRC Fund Raising Social Enterprise Programmes
• In close consultation with the Senior Executive, coordinate donations and sales of items at Shop@Red Cross+.
• Assist Senior Executive to work with auxiliary staff volunteers in managing the Thrift Shop programme.
• Coordinate and source for donation in-kind for Shop@Red Cross+ and ensure proper collection and issuance of donated items, documentation, recording and safe-keeping
• Working closely with Senior Executive in close consultation with the Head of Fund Raising, coordinate donation-in-kind collections
• Work closely with auxiliary staff volunteers in Shop@Red Cross to ensure accountability of sales to generate funds for SRC.
• Contribute to the growth and development of Shop@Red Cross+ by contributing new ideas as well as through creative networking during course of duty
• Working closely with Senior Executive and in consultation with Head of Partnership and Development to improve systems and management to maximise productivity and revenue from the Thrift Shops.
• Handle enquiries for matters pertaining to Shop@Red Cross+.
• Ensure compliance to all financial and administrative requirements when processing Shop@Red Cross+ sales.

JOB REQUIREMENTS
• At least GCE ‘O’/’A’ level.
• Preferably 1 year of working experience in areas of volunteer management, events management, project management, fundraising/sales and marketing
• Good presentation and communication skills, and has the ability to relate well with people of all levels.
• Self-motivated, resourceful and meticulous.
• Honest and reliable.
• Computer literate.
• Enjoys interacting with people and working with volunteers.

Executive (Recruitment & Profiling)
Membership & Volunteer Development

JOB PURPOSE

MVD’s Recruitment & Profiling function is responsible for the recruitment of volunteers where the planning and implementation of key profiling activities and initiatives aimed at mitigating recruitment gaps and programme development needs are executed. This includes preparing resource mapping reports that is established through postal-code zoning (aided by an Information Management System) for routine reporting and timely information sharing.

With the information gathered from the profiling and gap analysis, the Executive (Recruitment & Profiling) will also undertake and implement relevant activities, including targeted recruitment & partnership with corporate volunteering groups as interventions.

A large percentage of our volunteering profiles in the Singapore Red Cross (SRC) would be Youth (aged 9-35 years old). With a specific focus on 18-30 years old Youth who are mapped to their residing district/community, the Executive (Recruitment & Profiling) will also be working in close partnership with internal & external stakeholders including Youth Leaders of the Red Cross Youth to define and coordinate district-level volunteering activities. With an in-depth understanding of the volunteering needs of the 5 districts, the coordination and mobilisation of youth will contribute to the development of youth-led initiatives in the community.

PRINCIPAL ACCOUNTABILITIES

• Gain an in-depth understanding of the volunteers profiles in the Singapore Red Cross, in specific to community-based volunteers, youth in particular, who are not affiliated in a formal Red Cross Youth unit/chapter setting.
• Manage, design & initiate mobilisation plan to meet current societal-wide events needs.
• Actively manage the volunteer profiles and database in the Information Management System including data-matching, and to conduct system workflow test during system upgrades.
• Actively manage the reporting function of the profiling results and communicate information in a succinct and timely manner to SRC programmes to support new/existing programme development needs.
• Provide support for managing MVD’s key partners, including district stakeholders, Red Cross Youth, Corporate Volunteering Groups, and external vendors towards ensuring timely delivery and proper implementation of projects and initiatives.

JOB SPECIFICATION

Qualifications:

• Possess an undergraduate degree in business administration

Experience:

• At least 2 years of relevant experience in a similar or related role
• Required experience, skills, and knowledge
• Experience in volunteer management, customer relations, sales and/or prior experience in handling youth development/initiative.
• Ability to handle multiple projects with different timelines
• Strong written and verbal communication skills
• Interest in the non-profit/charity sector
• Business-level proficiency in Word, Excel, Powerpoint. Familiarity with design software an added advantage.

Paramedic / Staff Nurse
TransportAid, Community Resilience Department

• Provide timely response and safe conveyance of TransportAid clients using Emergency Ambulances and other vehicles of the Singapore Red Cross
• Assess patients, provide emergency treatment and make critical decisions when the need arises
• Monitor and administer medication, pain relief and intravenous infusions as needed, according to the Society’s protocols
• Administer appropriate first aid and life saving intervention as required and in accordance with the Society’s standard operating procedures
• Competent in using specialist equipment such as ventilators and defibrillators and able to read information such as ECG
• Provide first aid and medical treatment to casualties during Community First Aid assignments
• Be part of the crew to provide Emergency Ambulance support during Civil Emergency activation
• Maintain proper records of the patients and services provided
• Provide hospital staff with critical information eg: condition and treatment
• Keep stock of the inventory and other equipment and maintain them
• Assist Ambulance Driver in the upkeep and maintenance of the vehicle
• Ensure proper Infection Control procedures
• Work on rotating shifts

• Recognised Certificate, Diploma or Degree in Nursing
• Recognised or equivalent Level 3 Paramedic Certification
• For Staff Nurses, registration with the Singapore Nursing Board as a registered nurse
• Higher Nitec in Paramedic and Emergency Care from ITE
• Diploma in Nursing from Nanyang Polytechnic
• Diploma in Health Sciences (Nursing) from Ngee Ann Polytechnic
• Degree in Nursing from NUS, SIT or recognised foreign University

• 1-2 years of experience as a Staff Nurse in the Emergency Department or ICU and / or Paramedic is preferred but not a requisite
• Fresh graduates with the relevant qualifications are encouraged to apply

• Class 3 Driving Licence is preferred but not a requisite
• Good interpersonal skills
• Independent, and a good team player
• Able to converse in English and an added advantage, another local language or dialect 
• Calm under pressure
• Enjoy working with volunteers
• Must be physically fit to lift and carry patients and heavy equipment

Donor Manager (Senior Executive / Executive)
Blood Donor Recruitment Programme

JOB PURPOSE

The Donor Manager spearheads the Blood Donor Recruitment Programme and is responsible for the planning, development, and implementation of key activities and initiatives aimed at building up the national donor pool.

Working in close partnership with key stakeholders from BSG and SRC, the Donor Manager will engage corporate, government, and community organisations to educate, recruit, retain, and recognise blood donors while organising blood-drives and group donations to build the national blood supply.

PRINCIPAL ACCOUNTABILITIES

Business Development

• Gain an in-depth understanding of their Bloodmobile Organiser (BMO) portfolios, including identifying past collection trends and collaboration histories
• Conduct business and sector analysis of BMOs towards identifying challenges and opportunities to align blood donation with their strategic agendas
• Develop and implement a comprehensive and holistic business plan aimed at meeting assigned blood-collection targets while taking into consideration relevant environmental factors and trends
• Collaborate with internal and external stakeholders to add value to existing and/or develop new partnerships and initiatives
• Undertake client prospecting and engagement activities towards expanding the BMO partner base and building long-term relationships
• Contribute to the visibility and enhance the public profile of the National Blood Programme through relevant initiatives

Stakeholder Engagement

• Serve as the focal point for all donor, client and public enquiries relating to the National Blood Programme
• Undertake relevant account-servicing activities in relation to BMO partners, including pre-engagement, post-engagement, and re-engagement activities
• Proactively undertake education and engagement activities in schools, community organisations, corporate organisations, etc, towards building greater awareness of the National Blood Programme
• Provide a high level of customer service at all times to BMO partners, volunteers, SRC colleagues, BSG stakeholders, and, most importantly, blood donors in a variety of settings
• Establish a strong rapport with BMO partners, volunteers, and blood donors, as well as internal and external stakeholders
• Provide regular and relevant updates to BDRP/SRC management and colleagues, BSG stakeholders, BMO partners, volunteers, and donors in a timely and professional manner
• Represent BDRP and/or the Singapore Red Cross at public and external events as required

 Operations Management

• Work in close partnership with BSG staff and BMO partners to plan and organise successful mobile blood-drives in the community and/or centre bookings
• Proactively ensure a smooth operational flow during mobile blood-drives and at blood collection centres, including anticipating and identifying opportunities and challenges, resolving operational issues, enhancing the donor experience, and ensuring a high level of donor safety
• Undertake relevant administrative tasks prior to and following each mobile blood-drive and/or centre booking as required
• Lead, plan, and undertake ad hoc and regular event management activities as directed or in line with BDRP’s business objectives
• Identify opportunities to streamline operations, reduce workflow, and enhance efficiency, including identifying volunteer deployment opportunities and needs

JOB SPECIFICATION

Qualifications:

• Possess an undergraduate degree in any discipline from a recognised university

Experience:

• One to three years of relevant experience in a business development, sales, marketing/communications, strategic planning, or project management role. However, candidates with relevant skillsets/experience or fresh graduates with an extensive history of relevant extra-curricular, voluntary and/or internship experience are also welcome to apply
• Candidates with experience or demonstrated interest in the charity/CSR sector are especially welcome.

Required experience, skills, and knowledge:

• Demonstrated interest in the non-profit/charity sector
• Familiarity with or the ability to learn about the blood donation landscape and donor behaviour in Singapore
• Experience in sales, marketing/communications, account management, strategic planning, business development or related field
• Proven ability to identify and develop solutions to challenges, business development opportunities, collaboration opportunities, and/or process-improvement solutions
• Ability to undertake strategic planning and analysis activities. Ability to consider the “big picture” while not losing sight of immediate priorities.
• Experience in project or event management
• Ability to prioritise work responsibilities/multitask, organise own work schedule
• Ability to think on the feet, make decisions and carry out responsibilities without the need for direct supervision
• Ability to communicate, negotiate, and engage professionally and confidently with people from all walks of life, including (but not limited to) colleagues, business leaders, industry professionals, government representatives, teachers, students, youths, and members of the public
• Self-motivated, responsible, adopts a proactive approach to every aspect of work
• Ability to deliver a high level of customer service skills and keen eye for detail
• Business-level proficiency in Word, Excel, Powerpoint
• Willing to work on weekends, public holidays, and/or on a rotating shift as required

Red Cross Ambassador
Events & Roadshow Fundraising

Primary Duties & Responsibility

• Professionally advocate & raise awareness on behalf of the less fortunate of the society
• Sign up donors looking to pledge towards the organization
• Train and show the ropes to newer Red Cross Ambassadors on the role
• Attend product knowledge training, upskilling workshops when required

Requirements

• Passionate about Red Cross’s humanitarian causes 
• Professional, reliable, creative and outgoing
• Prior experience in Fundraising and regular Volunteering is an advantage
• Fluent in English and a second language (to liaise with a second language speaking associates)

Perks of being a Red Cross Ambassador

• Meaningful role that is above self
• Take part in exclusive events organised by our corporate partners 
• Exposure to Singapore Red Cross’ international humanitarian work
• Work in a supportive team that shares a common goal, much like a family
• Chance to be awarded as Top Fundraiser of the month/quarterly   

“Give more than what you take.” -Said a wise man.

Be it you’re new to the workforce, working adult looking to give back, or even looking at a career in charity, hesitate no longer & apply now!  You can possibly change the lives of someone out there in need.

Enrolled Nurse
Red Cross Home for the Disabled 

Responsibilities:

Nursing Care and Management

• Provide and ensure that quality nursing care and service is rendered to the residents / clients at all times.
• Assist the RN(s) in ensuring and providing safe nursing practice and a high standard of care.
• Ensure the Nursing Aides and Healthcare Aides follow the safety precautions / practices in the prevention of falls, hazards and/or pressure sores.
• Assist the RN in attending to emergencies as and when the need arises
• Able to perform nursing procedures independently such as:
  • NG Tube Insertion
  • Simple Wound Dressings
  • Hygiene Practices such as isolation nursing, proper handwashing techniques and management of waste products
• Maintaining proper documentation of vital signs and reporting to the RNon duty / in-charge when there is a change in the residents / clients condition.
• Assist the RN in the serving of residents’ medications; monitor and supervise the Nursing Aides when feeding the medication to residents ­ ensuring zero (0) medication errors.
• Together with the RN on duty / in­-charge, to participate and assist in the Volunteer Doctor’s rounds.
• Collaborates and cooperates with other healthcare professionals to ensure proper and smooth delivery of care and service.
• Accompanies the residents/clients for clinic/hospital appointments and / or transfers, when the need arises.
• Respects and protects the rights and responsibilities of the residents / clients.
• To be on call in the event of an emergency in the Home.

Professional Development

• Mentor and supervise Nursing Aides and Healthcare Aides in their scope of work, clinical skills and especially in the maintenance of safe work practices and infection control standards.
• Participates in on­going nursing education to enhance clinical knowledge and competency.
• Work in collaboration with the Nurse Educator/Clinical Instructor for on-the- job training of Nursing Aides and Healthcare Aides.
• Assumes additional responsibilities as assigned by Head, Nursing.

Administration

• Assist the RN in the preparation of the duty rosters.
• Assist the RN in the preparation and maintenance of documentation.

Customer Management

• Acts as a liaison to clients and their families, maintaining good rapport and service
• Maintaining good relations whilst liaising with external agencies such as but not limited to, hospitals, clinics, etc.
• Maintain good relations with internal customers of the Home.
• Maintain, at all times, good public relations with volunteers and visitors

Requirements:

• National Institute of Technical Education (ITE): Certificate in Nursing or its equivalent
• Valid practicing license as an Enrolled Nurse with Singapore Nursing Board
• At least 2 years of relevant working experience in a hospital or healthcare environment.
• Some experience in working with persons with disabilities or the elderly would be preferred.

Staff Nurse
Red Cross Home for the Disabled 

Responsibilities:

• Provide nursing care and ensure quality service is rendered to the residents at all times
• Work closely with the Social Worker in assessment of cases referred for admission and respite care, and the periodic review of cases for continual stay
• Work in partnership with the Social Worker and other health professionals in developing and sustaining the needed programmes for the residents
• Work in collaboration with the Nurse Educator/ Clinical Instructor with regards to training
• Develop, evaluate and modify care plans for residents
• Assess the physical, emotional and psychological well-being of residents through observation and analysis of physical health indicators to evaluate care plan and identify modifications which may be required
• Conduct frequent rounds with staff to check on residents’ health and medical conditions
• Accompany volunteer doctor on rounds, providing information on resident condition and progress, and
  assists with examinations, e.g. ADL, well-being, etc.
• Transcribe verbal or written doctor’s orders for medication or other treatment
• Prepare precise dosages of medication in accordance with doctor’s orders and administers to residents
• Follow-up on the medical programme advised by the clinic or hospital doctors and volunteer doctor
• Supervise and guide the staff assigned to the home to ensure that proper care giving, nursing, and administrative procedures are maintained
• Supervise the medical assistance rendered to patients are in lieu with training and Standard Operating Procedures (SOP)
• Administer first aid and emergency health measures, such as CPR
• Perform dressing of wounds and lesions
• Practice sterile techniques and other infection control procedures to minimize the transmission of infection
• Monitor and participate in the personal care of residents/clients, as required; for example, hygiene, feeding, positioning, transferring, ambulation, toileting
• Use electric/hydraulic/manual equipment and lifting devices when required
• Counsel, instruct, and confer with resident/ client family in planning care: provides emotional support; responds to enquiries and resolves complaints
• Ensure that food prepared to meet the dietary requirement of the residents
• Prepare staff duty rosters
• Prepare and maintain documentation such as care plans, health care records, medication administration, nursing records and reports
• Submission of reports to Head, RCHD
• Act as liaison to existing clients and their families, maintaining good rapport and service
• Maintain at all times good public relations with volunteers and visitors

Requirements

• Possess a recognised university degree/ Certificate or Diploma in Nursing
• State Registered Nurse
• 5-10 years of relevant working experience in a hospital or healthcare environment
• Experience in working with the disabled or the elderly preferred
• Ability to perform holistic assessments/ reassessments for residents regardless of complexity to establish a comprehensive plan for care.
• Ability to prioritize and organize work activity and provide work direction to staff members in order to complete assignments
• Good verbal and written communication skills
• Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed
• Basic computer skills
• Able to act as a coordinator of care for complex residents, sharing nursing expertise and demonstrating leadership while working in collaboration with other care providers
• Able to work independently, but is also a good team player
• Self-motivated, resourceful and innovative
• Demonstrates initiative, analytical and problem-solving skills
• Good interpersonal skills, with the ability to relate well to people at all levels
• Enjoy working with volunteers

Therapy Aide
Red Cross Home for the Disabled

Responsibilities:

• Observe residents/clients during treatment to compile and evaluate data on residents’/ clients’ responses and progress and report to physical therapist
• Instruct, motivate, safeguard and assist residents’/ clients’ practicing exercises and functional activities, under the direction of nursing staff.
• Transport clients using appropriate equipment to and from treatment areas and/or as directed by therapist
• Confer with physical therapy staff and others to discuss and evaluate
• Documentation of treatment rendered and observations of client during treatment
• Maintenance of equipment and proper stocking of treatment supplies
• Ensure cleanliness of Therapy area
• Assist in attending to clients activities of Daily Living
• Any other duties as directed by therapist and/or Nurse Manager

Requirements:

• Certificate in Physiotherapy or Degree in Physiotherapy (for foreign staff)
• Knowledge of equipment
• Knowledge of proper lofting technique
• Able to understand English and communicate effectively
• Ability to observe, evaluate and record conditions, reactions, and changes in the physical condition of the residents’/clients’
• Independent as well as good team player

Healthcare Aide
Red Cross Home for the Disabled

Responsibilities:

• Maintain the general cleanliness at the Home
• Assist Nursing Aides, Staff Nurses, and other staff
• Undertake any other duties assigned

Requirements:

• GCE ‘O’ or ‘N’ Levels or its equivalent
• Healthcare Aide Certificate (from country of origin) or its equivalent
• Basic nursing skills, such as feeding, turning, changing, bathing etc.
• Relevant working experience in nursing homes or hospitals
• Housekeeping experience
• Able to understand and communicate in English
• Independent and a good team player

Nursing Aide
Red Cross Home for the Disabled

Responsibilities:

• Assist the Staff Nurse in providing nursing care such as dressing, serving medication, etc
• Supervise the Healthcare Aides and volunteers
• Undertake any other duties as assigned

Requirements:

• Certificate in Healthcare (Local)
• Certificate in Midwifery or Degree in Nursing (Foreign)
• Relevant working experience in nursing homes or hospitals
• Good at taking instructions
• Able to understand and communicate in English
• Independent
• Able to work in groups

 Kitchen Assistant / Helper

Red Cross Home for the Disabled

Responsibilities:

• Assist in the food preparation process.
• Assist in the receiving of donated food and kitchen-related items.
• Ensure hygiene and safety of kitchen at all time and the cleanliness of all equipment and utensils.
• Undertake any other duties as assigned.

Requirements:

• Primary School Education
• At least 1 year of relevant experience in food preparation

Ambulance Driver cum Responder
Community Resilience - TransportAid

Responsibilities:

• Drive the ambulance to transport clients to and from their appointments and back to their residence
• Render first aid when needed to clients during transportation as per Standard Operating Procedure and guidelines
• Load and unload clients to the trolley or wheelchair
• Complete the pre and post ambulance checklist daily and or the responder daily medical checklist
• Record the mileage utilized at each run and maintain the cleanliness and road worthiness of the ambulance
• Ensure sufficient stock of medical supplies and their availability for us in the ambulance
• As the assigned responder, check and test that medical equipment in the ambulance is operational and serviced when required
• Attend to ambulance emergency hotline when required or assigned
• Maintain proper records of the patients and service provided
• As the assigned responder, attend to ambulance hotline when required or assigned
• As the assigned responder, answer and or ensure calls are attended to promptly
• Monitor and evaluate the services and activities of ambulance service through feedback and documentation on the feedback form
• Continue to evaluate and enhance services
• When assigned, drive the ambulance when mobilized for first aid cover in events, or during Disaster Management (DM) standby as assigned by SRC/CS HOD

Requirements:

• Possess “O”/”N” Levels, or its equivalent
• Valid class 3 driving license, with clean driving record
• 3 to 5 years of experience in relevant experience preferred
• Previous experience as paramedic/medic would be an added advantage
• Good command of both spoken and written English
• Multilingual, with the ability to converse in local dialects, would be an added advantage
• First aid and CPR certified (any other required certification as stipulated by MOH)
• Computer literate, with good command in Microsoft Office package (MS Word, MS Excel, and MS PowerPoint)
• Good written skills in particular report writing
• Independent as well as a good team player, with the ability to relate well to people of all levels, especially with volunteers
• Demonstrates initiative, analytical and problem-solving skills
• Good interpersonal and organization skills, and the ability to function with minimum supervision
• Self-motivated, resourceful and innovative, meticulous and multi-task effectively
• Task oriented and outcome driven
• Must be physically fit

Applicants may send your CV (together with a cover letter) in MS Word or PDF format to us. 
We regret that only shortlisted candidates will be notified.

You are here because you want to make a change. And you are at the right place. Volunteering is more than helping to improve and impact the lives of the needy. It is also about bringing some much needed cheer and relief to them. It is through the time and care of ordinary and altruistic people like you that we can do extraordinary things!

Why volunteer with Singapore Red Cross

• Expand your skill set and gain hands-on experiences by volunteering and giving back to society.
• Meet new friends and connect with like-minded people
• Giving back to the community makes everyone feel good!
• It’s a great way to fill your spare time meaningfully if you’re recently retired or not working
• Improve your language and communication skills.
• If you are a new member, you will attend a Basic Training Course which prepares you to volunteer and learn more about the Red Cross Movement and our services. You will get to meet other new members too!

Anyone can volunteer. It doesn’t matter what your skills, experience or background are, or how much time you can give. Some volunteer work can even be done from home, at your own pace!

If you would like to be more involved with Singapore Red Cross and experience the power of humanity, sign up to be a member! Membership to Singapore Red Cross is open to anyone who adheres to the principles of Red Cross Movement and the Constitution of Singapore Red Cross Society. Members have the responsibility of ensuring a well functioning society by serving in various capacities within the Council, operating committees, and/or advisory panels.

Register as a member or volunteer to view volunteering openings immediately.

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